FAQS
At Choreline, we're dedicated to making your everyday tasks easier and more manageable.
If you can't find the answer to your question here, don't hesitate to reach out!
Our enthusiastic team is ready to assist you with personalized advice and support tailored to your needs.
About us
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What areas does Choreline Ltd. serve?
We’re a UK-based company serving Manchester, London, and surrounding areas. Nationwide services are available with custom pricing for other locations. Contact us at +447462413897 or info@choreline.co.uk for a tailored quote.
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What services do you offer?
We provide standard cleaning, deep cleaning, eco-friendly cleaning, move-in/move-out cleaning, post-construction cleanup, upholstery and rug cleaning, solar panel installation, gardening, plumbing, handyman repairs, and fumigation, all customized to your needs.
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Are your staff vetted?
Yes, all team members undergo enhanced DBS checks, interviews, and reference verifications to ensure they are skilled, reliable, and professional.
Booking and Scheduling
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How do I book a service?
We’re a UK-based company serving Manchester, London, and surrounding areas. Nationwide services are available with custom pricing for other locations. Contact us at +447462413897 or info@choreline.co.uk for a tailored quote.
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Can I schedule services any day, including weekends?
Yes, we offer flexible scheduling for any day, including evenings and weekends. A small fee may apply for non-standard hours. Let us know what works for you.
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Can I change or cancel my booking?
Absolutely. You can reschedule or cancel with 24 hours’ notice at no charge. Contact us by phone or email to adjust your appointment.
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Do you offer regular services, like monthly cleaning?
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What if I contact you on a weekend?
Weekend inquiries are answered promptly on Monday morning. For faster service, book online anytime or reach out during the week via phone or email.
Service Quality
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What if I’m not satisfied with the service?
We’re a UK-based company serving Manchester, London, and surrounding areas. Nationwide services are available with custom pricing for other locations. Contact us at +447462413897 or info@choreline.co.uk for a tailored quote.
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What if my assigned team member is unavailable?
If your team member can’t attend, we’ll notify you and send a qualified replacement to keep your appointment on schedule.
Pricing & Contracts
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How much do services cost?
We’re a UK-based company serving Manchester, London, and surrounding areas. Nationwide services are available with custom pricing for other locations. Contact us at +447462413897 or info@choreline.co.uk for a tailored quote.
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How long does a service take?
Can I schedule services any day, including weekends?
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Do I need a long-term contract?
Absolutely. You can reschedule or cancel with 24 hours’ notice at no charge. Contact us by phone or email to adjust your appointment.
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What payment methods do you accept, and are there discounts?
We accept bank transfers, credit/debit cards, and online payments. Check our website or social
Service Details
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Who provides the cleaning equipment?
We’re a UK-based company serving Manchester, London, and surrounding areas. Nationwide services are available with custom pricing for other locations. Contact us at +447462413897 or info@choreline.co.uk for a tailored quote.
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Can I add extra tasks?
Can I schedule services any day, including weekends?
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What does upholstery and rug cleaning include?
We use bleach-free, eco-friendly products to remove stains, dirt, and allergens from furniture and rugs, tailored to each material for a fresh, lasting result.
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What’s included in solar panel installation?
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What pests does fumigation cover?
We target termites, bed bugs, cockroaches, rodents, and more with safe methods, including a pre-treatment inspection and clear safety instructions
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What gardening services do you provide?
We offer lawn mowing, planting, weeding, hedge trimming, landscaping, and seasonal care, using eco-friendly practices to create your ideal outdoor space.
Cleaner Selection & Trust
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Can I meet my cleaner before the first clean?
Yes, we offer pre-service consultations (in-person or virtual) to discuss your needs, build trust, and ensure a personalized experience.
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Do I have to be at home when my cleaner visits?
No, you don’t need to be home. We can securely access your property with your preferred method (e.g., key access or smart lock) and follow strict security protocols.
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Do you have a checklist of tasks?
Yes, we provide a detailed, customizable checklist for every service, which you can review and adjust before each visit to ensure alignment with your expectations.